Privacy Policy
Last updated: December 2025
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Papa Alai Automatic platform (“Service”, “we”, “us”, or “our”).
1. Information We Collect
a) Information you provide
- Name, email address, and account details when you contact us or create an account.
- Billing-related details (handled by our payment provider; we do not store full card details).
- Any information you send via support requests.
b) Automatically collected information
- Device and browser information (e.g., IP address, browser type, operating system).
- Usage data (pages visited, actions taken, timestamps).
- Cookies or similar technologies (see section “Cookies”).
2. How We Use Your Information
- To provide, operate, and maintain the Service.
- To process payments, subscriptions, and provide access to digital products.
- To communicate with you, including support and service-related messages.
- To prevent fraud, abuse, and improve security.
- To improve the Service, analytics, and user experience.
- To comply with legal obligations.
3. Payments
Payments may be processed by third-party payment providers (e.g., Paddle). We do not store your full payment card information. Payment providers may collect and process your payment data in accordance with their own privacy policies.
4. Sharing of Information
We may share your information only in the following cases:
- Service providers: vendors who help operate the Service (hosting, analytics, email).
- Payment processing: to complete transactions and manage subscriptions.
- Legal compliance: if required by law, subpoena, or legal process.
- Protection: to protect our rights, users, or prevent fraud/security issues.
5. Cookies
We may use cookies and similar technologies to remember preferences, understand usage, and improve the Service. You can control cookies through your browser settings.
6. Data Retention
We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is 100% secure.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To request this, contact us at hello@alaibek.com.
9. Children’s Privacy
The Service is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Continued use of the Service after updates means you accept the revised policy.
11. Contact
If you have questions about this Privacy Policy, contact: hello@alaibek.com